{"id":4135,"date":"2023-10-03T13:54:01","date_gmt":"2023-10-03T10:54:01","guid":{"rendered":"https:\/\/a1store-kw.com\/?page_id=4135"},"modified":"2025-01-15T21:26:02","modified_gmt":"2025-01-15T18:26:02","slug":"missing-return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/a1store-kw.com\/ar\/\u0633\u064a\u0627\u0633\u0629-\u0627\u0644\u0625\u0631\u062c\u0627\u0639-\u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f-\u0627\u0644\u0645\u0641\u0642\u0648\u062f\u064a\u0646\/","title":{"rendered":"Missing return and refund policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4135\" class=\"elementor elementor-4135\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26ef1d9 e-con-full e-flex e-con e-parent\" data-id=\"26ef1d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c63c6f color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3c63c6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><h2 class=\"mb-10 text-xl md:text-2xl lg:text-3xl tracking-tight font-extrabold text-gray-900 xdark:text-white text-center\" style=\"text-align: center;\"><strong>100% Buyer Protection<\/strong><\/h2><div class=\"grid lg:grid-cols-2 gap-5\" style=\"text-align: left;\"><div class=\"block p-4 md:p-6 bg-white rounded-lg border border-gray-200 shadow-md hover:bg-gray-100 xdark:bg-gray-800 xdark:border-gray-700 xdark:hover:bg-gray-700\"><h5 class=\"mb-2 text-xl font-normal tracking-tight text-gray-900 xdark:text-white\">Genuine Products<\/h5><p class=\"font-normal text-gray-700 xdark:text-gray-400\">We Guarantee you that all products sold at A1Store Kuwait are Genuine products. We offer a 100% Return and Refund guarantee if you find a Counterfeit product!<\/p><\/div><div class=\"block p-4 md:p-6 bg-white rounded-lg border border-gray-200 shadow-md hover:bg-gray-100 xdark:bg-gray-800 xdark:border-gray-700 xdark:hover:bg-gray-700\"><h5 class=\"mb-2 text-xl font-normal tracking-tight text-gray-900 xdark:text-white\">14 day Return Policy<\/h5><p class=\"font-normal text-gray-700 xdark:text-gray-400\">Changed your mind? It&#8217;s perfectly fine. Purchased products can be returned within 14 days of purchase. (Products must be sealed, unused and in a perfectly saleable condition with all accessories)<\/p><\/div><div class=\"block p-4 md:p-6 bg-white rounded-lg border border-gray-200 shadow-md hover:bg-gray-100 xdark:bg-gray-800 xdark:border-gray-700 xdark:hover:bg-gray-700\"><h5 class=\"mb-2 text-xl font-normal tracking-tight text-gray-900 xdark:text-white\">Warranty Coverage<\/h5><p class=\"font-normal text-gray-700 xdark:text-gray-400\">All Products sold are covered with Standard Manufacturer&#8217;s and Agency Warranty.<\/p><\/div><div class=\"block p-4 md:p-6 bg-white rounded-lg border border-gray-200 shadow-md hover:bg-gray-100 xdark:bg-gray-800 xdark:border-gray-700 xdark:hover:bg-gray-700\"><h5 class=\"mb-2 text-xl font-normal tracking-tight text-gray-900 xdark:text-white\">Free and Easy returns<\/h5><p class=\"font-normal text-gray-700 xdark:text-gray-400\">We&#8217;ll take care of the returns process till we process your full refund. Yes, Free of Cost<\/p><\/div><\/div><h2 class=\"mb-10 text-xl md:text-[22px] lg:text-2xl tracking-tight font-semibold text-gray-900 xdark:text-white text-center pt-10\" style=\"text-align: left;\">Two Easy Ways To Return A Product<\/h2><div class=\"grid lg:grid-cols-2 gap-5\" style=\"text-align: left;\"><div class=\"block p-4 md:p-6 bg-white rounded-lg border border-gray-200 shadow-md hover:bg-gray-100 xdark:bg-gray-800 xdark:border-gray-700 xdark:hover:bg-gray-700\"><h5 class=\"mb-2 text-xl font-normal tracking-tight text-gray-900 xdark:text-white\">1. Send us an email<\/h5><p class=\"font-normal text-gray-700 xdark:text-gray-400\">Send an email to<a href=\"mailto:support@a1store-kw.com\"> support@a1store-kw.com<\/a>\u00a0with you order number and contact details. One of our agents will contact you back to take you through the process.<\/p><\/div><div class=\"block p-4 md:p-6 bg-white rounded-lg border border-gray-200 shadow-md hover:bg-gray-100 xdark:bg-gray-800 xdark:border-gray-700 xdark:hover:bg-gray-700\"><h5 class=\"mb-2 text-xl font-normal tracking-tight text-gray-900 xdark:text-white\">2. Call us<\/h5><p class=\"font-normal text-gray-700 xdark:text-gray-400\">Call\u00a0<a href=\"http:\/\/tel:+96567685758\">67685758<\/a>\u00a0or register your return and one of our agents will contact you to schedule a pickup.<\/p><\/div><\/div><\/div><div class=\"py-8 px-4 mx-auto sm:py-16 lg:px-6\"><h3 class=\"mb-8 text-xl md:text-2xl lg:text-3xl tracking-tight font-extrabold text-gray-900 xdark:text-white\" style=\"text-align: left;\">Frequently Asked Questions<\/h3><div class=\"grid pt-8 text-left border-t border-gray-200 md:gap-16 xdark:border-gray-700 md:grid-cols-2\"><div style=\"text-align: left;\"><div class=\"mb-10\"><h3 class=\"flex items-center mb-4 text-lg font-medium text-gray-900 xdark:text-white\">What Can I Return?<\/h3><p class=\"text-gray-500 xdark:text-gray-400\">You can return all Unopened (Sealed), Unused items within 14 days of purchase to receive a 100% refund. Choose any of the 2 ways above to registe your case See full\u00a0<\/p><\/div><div class=\"mb-10\"><h3 class=\"flex items-center mb-4 text-lg font-medium text-gray-900 xdark:text-white\">Are there any products excluded from the 14-Day return policy?<\/h3><p class=\"text-gray-500 xdark:text-gray-400\">Yes. Virtual products such as iTunes Cards, Google Play Cards, PlayStation Cards, Gift Cards and others are excluded from the 14-Day return policy. For more information, please visit our <a class=\"font-medium underline text-primary-600 xdark:text-primary-500 hover:no-underline\" href=\"https:\/\/www.xcite.com\/terms-and-conditions#RETURN\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0<\/a>.<\/p><\/div><div class=\"mb-10\"><h3 class=\"flex items-center mb-4 text-lg font-medium text-gray-900 xdark:text-white\">How Can I receive my Refund?<\/h3><p class=\"text-gray-500 xdark:text-gray-400\">You can receive your refund via any of the below Modes:<\/p><p class=\"text-gray-500 xdark:text-gray-400\">Refund to your Bank Account: Your amount would be refunded back to your Bank account. Though this might take a bit longer due to Banking processes and internal formalities.<\/p><\/div><\/div><div><div class=\"mb-10\" style=\"text-align: left;\"><h3 class=\"flex items-center mb-4 text-lg font-medium text-gray-900 xdark:text-white\">How long will it take to get my refund?<\/h3><p class=\"text-gray-500 xdark:text-gray-400\">Most Bank Refunds account take around 4-6 Days for processing due to Internal and Bank related processes. Rest assured your money is Safe!<\/p><\/div><div class=\"mb-10\"><h3 class=\"flex items-center mb-4 text-lg font-medium text-gray-900 xdark:text-white\" style=\"text-align: left;\">What if I receive a Damaged Item or Item does not match the one on the website?<\/h3><p class=\"text-gray-500 xdark:text-gray-400\" style=\"text-align: left;\">Feel free to Return using any of the 2 ways mentioned above! We will verify the source of the damage and process the cancellation and refund. See full <a class=\"font-medium underline text-primary-600 xdark:text-primary-500 hover:no-underline\" href=\"https:\/\/www.xcite.com\/terms-and-conditions#RETURN\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0<\/a><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>100% Buyer Protection Genuine Products We Guarantee you that all products sold at A1Store Kuwait are Genuine products. 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